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Fair Use Policy

FaxMateŽ implements a Fair Use Policy for incoming faxes only in order to maintain a competitive product pricing.

The FaxMateŽ service is provided using shared resources, and there is no explicit limit or cap on the amount of faxes a client can receive on their individual FaxMateŽ service. However, maximum monthly inbound pages have been calculated for each FaxMateŽ Plan type based on fair usage (outlined below). 

 

 SERVICE TYPE  FAIR USE PER MONTH (MAXIMUM)

   Personal Plan
   Corporate Plan 
   National Plan
   Large Corporate Plan
   Bulk Plan

   1000 pages
   3000 pages
   5000 pages
   15,000 pages
   25,000 pages

 

Users who exceed these fair use amounts will have their accounts reviewed, and may require a plan upgrade.

Please note: FaxMateŽ usage is based on the anniversary of the date on which the service was activated, not the calendar month.

 

 
 
 
 
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