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Network
The FaxMateŽ Network is based on a distributed infrastructure through deployments in Sydney, Melbourne, Brisbane, Adelaide & Perth. These are the building blocks to a national network.
FaxMateŽ's full link failover system means each server is available as backup for other states as the need arises, effectively providing seamless, 100% availability.
Our network and server infrastructure is located in carrier grade datacenters with backup power, full physical security, quality cooling systems, raised flooring, Vesda smoke detection gear and individual power circuits for each cabinet. Network and Server monitoring processes provide our engineers and technical support staff with reports, and alert them to any unusal operation. Support staff are on standby 24x7 to handle any network problems that may arise.
Hardware
The infrastructure is built on the proven Cisco and genuine IBM eServer platforms. The IBM eServers feature their own internal management module, which helps to ensure reliability and uninterrupted operation. Traditional redundancy options such as power supplies, hard drives, cooling systems & internet connections are also used. We have hot spares - servers currently awaiting deployment as the need arises.
Software
The FaxMateŽ software and system implementations are mostly based around already proven off the shelf packages with the addition of some custom written modules which help to link our systems together. A central database structure with database replication built in ensures that all servers have copies of the same data so in the event of failure we can rely on our data being correct.
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