FaxMateŽ understands that our clients care how information provided by them is used and shared. We maintain a strict privacy policy, so that information provided by FaxMateŽ users remains private and confidential. The following notice describes our privacy policy.
We collect certain information from clients for billing and administrative functions.
None of the information collected for these functions is provided to any outside party for any reason other than as required by law.
Security measures are used to protect against loss, alteration, or misuse of data collected. These measures include the use of data encryption within our backups and use of shredders for our paper waste. Our faxes are received electronically and those faxes are only viewable by authorised staff members.
FaxMateŽ does not store copies of faxes on our servers; all faxes received on behalf of clients are automatically forwarded via email to those clients.
FaxMateŽ clients are responsible for the privacy of their own account information and passwords. We can reset active account passwords on behalf of clients upon request in writing via email or on company or organisation letterhead.
Suspected incidents of unauthorized use of a client account should be reported to us via email to:
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for immediate attention.
The FaxMateŽ web site may contain links to information not contained within the FaxMateŽ web site. We are not responsible for the content or privacy methods of those sites.
Agents:
FaxMateŽ sometimes employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments, and providing customer service. These agents have access to personal information needed to perform their functions, but may not use it for other purposes.
Questions regarding the policy outlined in this document should be addressed in writing to:
FaxMateŽ Privacy Policy Manager
GPO Box 1092 Brisbane
Queensland Australia 4001
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