Support

Support Methods

Phone:
Business Hours - 9:00am to 5:00pm (EST)
Phone: 1300 76 4455

Email Support: 24 Hours x 7 Days /week
Online Helpdesk: Login and submit a helpdesk ticket

Troubleshooter

Follow the Troubleshooter to find a solution.

Fax Audit Report

Audit faxes received

Recipient Email:

or

Audit faxes sent

Outbound Email:

Enter Security Code:

Report Duration: Last 7 days Last 14 days Last 30 days Last 90 days

For security reasons this report will be emailed to the specified email address.

Downloads

• Windows Fax Service Device Driver via FaxMate
• Windows Fax Service via FaxMate
• Account Management System Tutorial
• How to create PDF files
• Sending Faxes User Guide
• FaxMate Secure Quick Start Guide
• Send from hotmail account
• Receiving Faxes via FaxMate - Video
• How to Send Faxes to multiple recipients - Howto Video
• How to send faxes internationally - Video Howto
• FaxMate via Outlook Express
• Porting Authority form
• VoiceMail Users Guide

Knowledge Base articles