About us

Australian Origins Meets
World Class Technology

We are in the pursuit of making faxing ridiculously easy for all Australian individuals and businesses

“Even if you can’t get rid of faxes, you can get rid of your fax machine!”

FaxMate is the oldest Australian internet fax service founded in 1993 in Fortitude Valley, QLD. FaxMate has become part of eFax, the world’s most trusted online fax service. Now you can enjoy all the benefits of eFax’s world class fax technology & innovation right here in Australia!

An Australian-operated subsidiary of j2 Global (NASDAQ:JCOM), a billion dollar telecommunications and technology leader, we have offices in Sydney, New South Wales, and Brisbane, Queensland, and we employ more than 2,000 people globally.

Fax was built on trust. So why trust anything less.

The FaxMate network powered by eFax is protected by patented firewall, redundancy and security technologies, which ensure a 99.5% uptime, delivery times of 2-5 minutes for more faxes and unparalleled transmission security. Paid members can easily contact customer support by email or by phone, with 95% of calls resolved in less than 2 minutes.

You’re in good company

25+

Born & bred in Australia over 25 years ago

FaxMate was founded in Australia in 1993

1.2 b

Over $1.2 Billion in global backing

Owned & operated by j2 Global (NASDAQ: JCOM)

4,900

FaxMate currently offers numbers in over 4,900 cities worldwide

Vast inventory of fax numbers in 49 countries and on 6 continents

1 b

1 Billion fax pages transmitted through eFax every month

Largest email to fax network in the world

Woolworths
Flight Centre
Experian
Microsoft
Officeworks
Telstra
Suncorp
Australia Post
Current eFax customers

Powered by    eFax

Meet some of the 150+ leading global brands within the j2 Global family

AskMen
Campaigner
eFax
Everyay Health Group
Excel Micro
FuseMail
Humble Bundle
IGN
KeepItSafe
livedrive
Mashable
Medpage Today
Offers.com
PC Mag
SpeedTest
SugarSync
Vipre
What To Expect
Ziff Davis

We are in Australia

Level 2, 39 Chandos Street, St Leonards, NSW
1800 FAXMATE
14/300 Adelaide St, Brisbane City, QLD
1800 FAXMATE
60/32 Pirrama Rd ,Pyrmont, NSW
1800 FAXMATE