Contact Us. Talk to a Human.

95% of service calls resolved in less than 2 minutes

You’re not going to hit a ridiculously long phone menu when you call us. Your email isn’t going to the inbox abyss, never to be seen or heard from again. At FaxMate, we provide the exceptional service we’d want to experience ourselves!

Contact our support and sales team

Need to get in touch with the team? We’re all ears.

Existing Customer

Contact us if you have an enquiry about your existing FaxMate service.

  • Technical support
  • Account enquiry
  • Billing
  • Adding new fax numbers to existing account
  • Cancellation

Call us 1800 329 628  (Mon-Fri 9AM – 6PM)

Email us helpau@mail.efax.com

Get in touch

New Customer

Contact us to find out how easy it is to transition your fax services over to FaxMate.

Call us 1800 329 628  (Mon-Fri 9AM – 6PM)

Get in touch

NBN Fax Priority Line

Has your fax service been impacted by the NBN migration? Has your phone/fax line been disconnected due to the NBN? We are here to help!

Call us 1300 626 329  (Mon-Fri 9AM – 6PM)

Get in touch

No Contracts, Cancel Anytime, No Regrets

We are in Australia

Level 2, 39 Chandos Street, St Leonards, NSW
1800 FAXMATE
14/300 Adelaide St, Brisbane City, QLD
1800 FAXMATE
60/32 Pirrama Rd,Pyrmont, NSW
1800 FAXMATE